FAQ Topics

General

Q	About our local deliveries ?
A	Our in house flower delivery vehicles, will deliver your love, on time and fresh, everyday,thus making it your preferred choice for any quick and same day deliveries. Besides residentials, Daisy Maisy Flowers delivers to all local offices ,schools, nursing homes, Lavarack Barracks, RAAF Base, hospitals and funeral homes. - See more at: http://localhost/daisymaisy/delivery#sthash.2gRwbkZN.dpuf

Q	What is the difference between a flower bouquet and a flower arrangement?
A	A flower bouquet is a collection of flowers wrapped in colourful paper and hand tied with ribbon. Recipient will need a vase for display.  A flower arrangement is a collection of flowers in a ceramic, glass vase or cardboard box with foam. They are self contained and make idle gift for hospitals,offices, schools, out door events.

Q	What are your business hours?
A	Monday-Friday: 8:30 am to 6:00 pm Thursday: 08:30 am to 8:00 pm Saturday: 08:30 am to 4:30 pm Sundays: By appointment only    Online: 24 hours at www.daisymaisy.com.au   For one of those "Oh No" moments when you have forgotten an important event,you may call us on 0458 777 347.

Q

How much does it cost to have flowers delivered?

A

Our in house flower delivery vehicles, will deliver your love, on time and fresh, everyday,thus making it your preferred choice for any quick and same day deliveries.All local deliveries within Townsville, are free. Daisy Maisy Flowers offer FREE LOCAL deliveries to the following postcode range. Postcode Range: 4810 - 4816 inclusive.   All other locations or postcodes outside of this range incur a standard delivery of $15 (multiple items in one order,to the same delivery address,are classified and charged as one order only).  And yes,we arrange daily fresh flower deliveries to Magnetic Island.

Q	What payment methods do you accept?
A	We accept Visa, MasterCard, American Express,Debit Cards, Cheque, Direct Deposit, Via Monthly Account. PayPal users can  pay with their PayPal account.

Q	Where do our fresh flowers come from?
A	For us its about supporting the local industry and getting the best flowers we can for our customers-YOU. So we buy some range of flowers from Atherton tablelands. Flower varieties not available locally we buy from Brisbane and Melbourne.

Q	Do I have to buy online?
A	No. The online shop is simply to make it easier for people who prefer to buy online. We love to see you or talk to you. So please feel free to phone us or pop into our studio in Annandale Central.

Q

What is the cut off time for same-day deliveries?

A

Best is to order atleast a day before the special moment. However for last minute thoughts & surprises, same day delivery within Australia from Mon to Sat is possible provided that the order is placed before 2pm in the recipient’s time zone. Same day delivery within Australia on Sat is possible provided that the order is placed before 10am in the recipients time zone. If your delivery is urgent please call us on   07-4728 6868   or   0458 777 347   for advice on delivery availability. We will do our absolute best to accommodate your request.

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Wedding FAQs

Q	Where do I meet you for consultation?
A	At Daisy Maisy Flowers. Shop 14. Annandale Central Shopping Centre. Annandale. Here you can view our gallery and some of our works.

Q	Do I need to make an appointment for consultation?
A	Yes please. Please call  07-4728 6868 and ask for Glenda and/or Hina.

Q

What do I bring for my wedding consultation?

A

If possible, bring us a picture of types of flowers or bouquets that you would like to see in your wedding. You may also bring us swatches of colours, such as bridesmaid’s dress swatch, so we can match flowers, as well as ribbon colours, to your colours. Lastly, and our favorite, bring us a picture of your wedding dress! So we can make the most of your first consultation, here are some things you should consider beforehand: What is the location of the wedding? What is the date and time of day your wedding will be taking place? Is there a theme? Are there specific colours you have in mind? How many guests are you expecting? Have you given any thought to your bridal bouquet? Are you considering floral centerpieces? How many tables will there be? What size are the tables? Are they square or circle? Do you have a budget in mind? Bring magazine clippings or photos of wedding flowers you like. If you have specific ideas, don’t hesitate to share them during your consultation.

Q	What is a Wedding Quote?
A	A quote describes everything we discussed when you came in for your consultation or from our online discussions. It describes the type of flowers used for your wedding, ceremony and reception. The prices of each arrangement are included as well as the total cost of your wedding flowers.

Q	How do I book you as my Florist?
A	After you are satisfied and accepted our quote, you will be required to pay a deposit of 20%. This reserves your wedding flowers with us.

Q	Payment
A	20% at the time of confirmation. Balance in your preferred installments. Full balance 2 weeks before your wedding date.

Q	Can you deliver my flowers on the day?
A	YES. We will deliver your wedding flowers , at the designated time & place with our in-house delivery vehicles. Please browse under Weddinngs and Bridal bouquets galleries for some ideas and inspiration.

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Did You Know FAQs

Q	What is the difference between a flower bouquet and a flower arrangement?
A	A flower bouquet is a collection of flowers wrapped in colourful paper and hand tied with ribbon. Recipient will need a vase for display. A flower arrangement is a collection of flowers in a ceramic, glass vase or cardboard box with foam. They are self contained and make idle gift for hospitals,out door events.

Q	What are your business hours?
A	Monday-Friday: 8:30 am to 6:00 pm Thursday: 08:30 am to 8:00 pm Saturday: 08:30 am to 4:30 pm Sundays: By appointment only Online: 24 hours at www.daisymaisy.com.au For one of those "Oh No" moments when you have forgotten an important event,you may call us on 0458 777 347.

Q

How much does it cost to have flowers delivered?

A

Our in house flower delivery vehicles, will deliver your love, on time and fresh, everyday,thus making it your preferred choice for any quick and same day deliveries. All local deliveries within Townsville, are free. And yes,we arrange daily fresh flower deliveries to Magnetic Island. Daisy Maisy Flowers offer FREE LOCAL deliveries to the following postcode range. Postcode Range: 4810 - 4816 inclusive. All other locations or postcodes outside of this range incur a standard delivery of $15 (multiple items in one order,to the same delivery address,are classified and charged as one order only).

Q	Are there any extra charges?
A	NO. All prices shown are in Australian dollars and including GST. There are no other sur charges.

Q	What payment methods do you accept?
A	We accept Visa, MasterCard, American Express,Debit Cards, Cheque, Direct Deposit, Via Monthly Account. PayPal users can pay with their PayPal account.

Q	Where do our fresh flowers come from?
A	For us its about supporting the local industry and getting the best flowers we can for our customers-YOU. So we buy some range of flowers from Atherton tablelands. Flower varieties not available locally we buy from Brisbane and Melbourne.

Q	Do I have to buy online?
A	No. The online shop is simply to make it easier for people who prefer to buy online. We love to see you or talk to you. So please feel free to phone us or pop into our studio in Annandale Central.

Q

What is the cut off time for same-day deliveries?

A

Best is to order atleast a day before the special moment. However for last minute thoughts & surprises, same day delivery within Australia from Mon to Sat is possible provided that the order is placed before 2pm in the recipient’s time zone. Same day delivery within Australia on Sat is possible provided that the order is placed before 10am in the recipients time zone. If your delivery is urgent please call us on   07-4728 6868   or   0458 777 347   for advice on delivery availability. We will do our absolute best to accommodate your request.

Q	What happens if I want to make changes to my order?
A	We will make every effort possible to realistically put in place any changes to your order, as long as the order has not yet been dispatched for delivery or delivered. Should you have any changes to your order, please call us on   07-4728 6868   and please ensure that you have your order details handy.

Q

Can I specify the time of delivery?

A

We usually take deliveries on the basis of before 2 pm or after 2 pm. However we do understand the specific time sensitive nature,when it comes to schools, businesses and sympathy service times. We will do our best to meet your delivery requirements. Please let us know of your preference in special instructions when ordering online or over the phone.  Please note that sometimes weather, short notice and location can make your request not possible but we will make every effort to make you happy with timely delivery.

Q	What can I do if I am not happy with the flowers that were delivered?
A	In the unlikely event this happens please be assured that DMF will do our best to make you happy.  We will  pick up and redeliver another arrangement if you notify us upon receiving the flowers. DMF will ensure your satisfaction to the best of our ability. If the recipient keeps the flowers delivered and we are not asked to pick up and redeliver another arrangement, we will not issue a refund.

Q	What if the recipient is not home?
A	If no one is available to receive the arrangement, we will sometimes leave the arrangement at the door or we may have to contact the recipient to let them know of the delivery attempt and to see when the best time of delivery would be. If we do not hear back from the recipient, we will automatically schedule the redelivery the following day or contact you for further instructions.

Q

Your Privacy & Security with Daisy Maisy Flowers-DMF

A

DMF will NOT sell or release your personal information to any third parties under any circumstances (unless required by law or in cases where unlawful activity, such as fraudulent credit card use, is suspected. DMF operates secure servers to minimise the unauthorised use of any information. Credit card information that is transmitted via our secure servers is fully encrypted. Our network utilize the latest and all necessary and available security.

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Wine FAQs

Q

Hmmm...Which Wine to Buy?

A

The keys to making the best match of food & wine,is an open mind, a willingness to experiment, and an understanding of why certain foods taste best with certain wines. This understanding is partly intuitive but the confidence necessary to be brave in matching flavors comes from experience  Stick to these top wine varietals and you will enjoy the food, wine and your company. Chardonnay (white): for dishes with cream sauces, cheese, shellfish  Sauvignon Blanc(white): for light foods,fish, chicken; good cocktail wine.  Riesling or sweeter wine: cocktail, desert, light fare Pinot Noir - Red wine: goes well with red meat dishes, chicken, and salmon.  Shiraz - Red wine: BBQ red meats  Merlot - Red wine: beef, pork, lamb  Cabernet - Red wine: the utlimate steak wine  Zinfandel - Red wine: pizza, pastas, red meats Remember,light foods go with light wines. Heavy foods go with heavy wines. Example: Sauvignon Blanc goes well with most light meals. Pinot Noir,Shiraz,Merlot, goes well with moderate to heavy foods.

Q

What's the correct temperature to serve wine?

A

Serving wine at the right temperature is one of the most overlooked and important aspects of wine appreciation. A white wine served too cold can kill its aroma and flavor, while a red served too warm can strip it of its character, and make it taste a little flabby.    As per wine connoisseurs, Chanpagne or Sparkling wine is best enjoyed chilled between 7°C to 9°C   A good white wine only needs to be lightly chilled and can be served between 10°C and 13°C . Dry sherry, rosé and standard white wines are best served between 7°C and 10°C.   Most red wines are best served just below room temperature, anywhere between 13°C and 19°C. Lighter reds, such as Beaujolais, taste better a little cooler between 10°C and 13°C.

Q

Champaigne v/s Sparkling Wine

A

Champagne is a variety of sparkling (or carbonated or bubbly) wine produced in the Champagne region of France from a few specific varieties of grapes - Chardonnay,Pinot noir and Pinot Meunier. Though same grapes are grown in Australia but due to copyright issues all Australian bubbly's are called "Sparkling wine". They are best enjoyed with light foods, cheese, salads,all kind of sea foods,pasta and dishes with cream sauces & cheese. Word "Dry" when associated with wines means amount of sweetness of a sparkling wine. Demi-sec - Means half sweet or half dry. Wine is sweetish.  Dry - Means less sweeter then demi sec.  Extra dry - Means slightly sweet.  Brut (broot)- Means very dry. Not sweet at all. And is the most popular.

Q

Before you serve the wine.

A

•Make sure you have a good corkscrew. Use a knife or foil cutter to cut the very top of the foil on the neck of the bottle just below the top rim.   •Use clear medium-sized wine glasses.   •Pour the wine about one-third high in the glass.   •When serving white wine, it is a good idea to have a wine cooler.   •White wine is served chilled.   •Red wine is served at room temperature.   •Make sure you dont run out of wine.

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