Did You Know FAQs
What is the difference between a flower bouquet and a flower arrangement?
A flower bouquet is a collection of flowers wrapped in colourful paper and hand tied with ribbon. Recipient will need a vase for display.
A flower arrangement is a collection of flowers in a ceramic, glass vase or cardboard box with foam. They are self contained and make idle gift for hospitals,out door events.
What are your business hours?
Monday-Friday: 8:30 am to 6:00 pm
Thursday: 08:30 am to 8:00 pm
Saturday: 08:30 am to 4:30 pm
Sundays: By appointment only
Online: 24 hours at www.daisymaisy.com.au
For one of those “Oh No” moments when you have forgotten an important event,you may call us on 0458 777 347.
How much does it cost to have flowers delivered?
Our in house flower delivery vehicles, will deliver your love, on time and fresh, everyday,thus making it your preferred choice for any quick and same day deliveries. All local deliveries within Townsville, are free. And yes,we arrange daily fresh flower deliveries to Magnetic Island.
Daisy Maisy Flowers offer FREE LOCAL deliveries to the following postcode range. Postcode Range: 4810 – 4816 inclusive.
All other locations or postcodes outside of this range incur a standard delivery of $15 (multiple items in one order,to the same delivery address,are classified and charged as one order only).
Are there any extra charges?
What payment methods do you accept?
We accept Visa, MasterCard, American Express,Debit Cards, Cheque, Direct Deposit, Via Monthly Account. PayPal users can pay with their PayPal account.
Where do our fresh flowers come from?
Do I have to buy online?
No. The online shop is simply to make it easier for people who prefer to buy online. We love to see you or talk to you. So please feel free to phone us or pop into our studio in Annandale Central.
What is the cut off time for same-day deliveries?
Best is to order at least a day before the special moment. However for last minute thoughts & surprises, same day delivery within Australia from Mon to Sat is possible provided that the order is placed before 2pm in the recipient’s time zone. Same day delivery within Australia on Sat is possible provided that the order is placed before 10am in the recipients time zone. If your delivery is urgent please call us on 07-4728 6868 or 0458 777 347 for advice on delivery availability. We will do our absolute best to accommodate your request.
What happens if I want to make changes to my order?
Can I specify the time of delivery?
We usually take deliveries on the basis of before 2 pm or after 2 pm. However we do understand the specific time sensitive nature,when it comes to schools, businesses and sympathy service times. We will do our best to meet your delivery requirements. Please let us know of your preference in special instructions when ordering online or over the phone. Please note that sometimes weather, short notice and location can make your request not possible but we will make every effort to make you happy with timely delivery.
What can I do if I am not happy with the flowers that were delivered?
In the unlikely event this happens please be assured that DMF will do our best to make you happy. We will pick up and redeliver another arrangement if you notify us upon receiving the flowers. DMF will ensure your satisfaction to the best of our ability. If the recipient keeps the flowers delivered and we are not asked to pick up and redeliver another arrangement, we will not issue a refund.
What if the recipient is not home?
Your Privacy & Security with Daisy Maisy Flowers-DMF
DMF will NOT sell or release your personal information to any third parties under any circumstances (unless required by law or in cases where unlawful activity, such as fraudulent credit card use, is suspected. DMF operates secure servers to minimise the unauthorised use of any information. Credit card information that is transmitted via our secure servers is fully encrypted. Our network utilize the latest and all necessary and available security.